Store Policy

Store Policy

Shipping Policy

We ship all our products to Canada and United States. If your country is not on the list, please contact us at vakodarjania@gmail.com to place an order. We use FedEx Ground and USPS. Once the pickup from our studio is booked, you will receive an email with a tracking number.

Return Policy

Please contact VakoDesign within 48 hours if your purchase arrives damaged. We can issue a full refund for the order once we have received the item at our studio. The product must be unassembled and in its original packaging. Everything is final sale and may not be returned. Shipping costs are non-refundable.

Trade & Wholesale Accounts

Please contact us at vakodarjania@gmail.com directly for our full trade and wholesale line sheet. The line sheet includes product info, pricing, lead times and terms.

Lead Times

VakoDesign carries a 4-6 week lead time. Please contact us directly. If your schedule requires a faster turn-around time, please contact us and VakoDesign will do what we can to accommodate your needs.

Privacy Policy

We will not sell, trade or otherwise give out your personal information to any third party. Unless  we are required by law to do so or if you violate our Terms of Service.